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Arunima Guin

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Arunima Guin

UX & Product Designer

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iPhone

Treat People with Kindness

Harry Styles

1:15

3:22

Selected works

Turning Zoom from a meeting tool into a classroom

Zoom works for meetings, not classrooms, so I designed a way to make student understanding visible in real time, letting teachers step in before disengagement turns into a dropped grade.

80%

struggle to focus

2.3/5

felt connected

4.0/5

joining friction; now solved

Read full case study →

Giving ChatGPT a trust signal it never had

Every ChatGPT answer arrives with the same confidence, right or wrong, so I tested three ways to make that trust gap visible and landed on letting users set the AI's guardrails before it responds.

76%

no signal for when to trust an answer

3 → 1

only one concept survived testing

0

warning pop-ups added

Read full case study →

Turning a leaky checkout into one honest flow

Ticketing apps hide real cost until checkout and lose trust before the sale closes, so I redesigned discovery, seat selection, and payment as one transparent flow.

42%

abandon over fees

$85.35B

ticketing market size

20+

screens designed

Read full case study →

Glad we could cross paths!

I hope it left you with a bit of curiosity and inspiration.

NAVIGATION

SELECTED WORK

Designing for Trust in Generative AI

Zoom Campus: Online learning made easy

Planet: Event ticket booking app

LET'S CONNECT!

+91 9874343685

uxarunima@gmail.com

© 2026 Arunima Guin. All rights reserved.

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